Privacy Policy
EZEJ Platform, hereinafter referred to as "the Platform" or "We". We will take appropriate security measures in accordance with the requirements of relevant laws, regulations and relevant policies of the People's Republic of China to protect your personal information. When you use our products and services, we may collect and use your relevant information, respect and protect the personal privacy of all users of the service. In order to provide you with more accurate and personalized services, except as otherwise provided in this Privacy Policy, we will not disclose this information to the outside world or provide it to unrelated third parties without your prior permission. When you agree to the Terms of Service of this platform, you are deemed to have agreed to all content covered by the privacy terms of this platform. This privacy policy is an integral part of the Platform Terms of Service.
1. Scope of trial
(a) You must authorize us to collect and use your personal information in the following circumstances:
1, when registering the platform account, you provide personal registration information according to the requirements of the platform;
2. When you apply for customer service or after-sales service of this platform, our online customer service and after-sales function will use your account information and order information;
3. Personal information collected with your consent in order to improve or enhance the service functions of the Platform;
4, to ensure the security of transactions, in order to improve the security of the system when you use the platform services, more accurately prevent phishing website fraud and protect the security of the account, we may judge the risk of your account by understanding your browsing information, order information, your commonly used software information, equipment information and other means, and may record some links that we think are risky; We will also collect your device information to analyze necessary system problems, count traffic and troubleshoot possible risks, and troubleshoot if you choose to send us abnormal information;
5. You agree to other information obtained by the Platform in order to provide services and improve the quality of services, including the relevant information you provide when you contact customer service, the questionnaire response information you send to us when you participate in the questionnaire survey, and the relevant information we obtain when you interact with our affiliates and our partners. We may correlate the information we collect from your various devices so that we can provide consistent services to you on those devices. We may combine information from one service with information from other services in order to provide you with the service;
6. The above information includes but is not limited to: Personal name, birthday, gender, address, delivery address, personal phone number, delivery number, email address, ID card, account information, order information, software information, information covered in the questionnaire, IP address, email address and the password, password, transaction and consumption record, balance, virtual property information, website browsing history, software usage record, Click Records, Device information, hardware model, device MAC address, operating system type, Software list unique Device identifier, and other related information.
(b) You are fully aware that in the following circumstances, we do not need to obtain your authorization to collect and use personal information:
* Related to national security and national defense security;
* Related to public safety, public health or major public interests;
* Related to criminal investigation, prosecution, trial and enforcement of sentences;
* In order to protect the life, property and other major legitimate rights and interests of the personal information subject or other individuals, but it is difficult to get the consent of the person;
* The collected personal information is disclosed to the public by the personal information subject;
* Your personal information collected from legally publicly disclosed information, such as legitimate news reports, government information disclosure and other channels;
* Necessary to enter into a contract at your request;
Necessary to maintain the safe and stable operation of the products and/or services provided, for example, to detect and deal with faults in the products and/or services;
* Necessary for legitimate journalism;
* When an academic research institution conducts statistics or academic research in the public interest, and provides the results of academic research or description to the outside world, the personal information contained in the results is de-identified;
* Other circumstances provided by laws and regulations.
(3) The Platform obtains your personal information from third parties through lawful means
(D) You understand and agree that the following information does not apply to this Privacy Policy:
1. Keyword information entered by you when using the search service provided by this platform;
(2) Violate the relevant laws, regulations and relevant national policies of the People's Republic of China, and the relevant information involved in the act has been announced to the society by state organs.
Rules for the use of information
1. Privacy Policy We will use the personal information collected in accordance with the provisions of this Privacy Policy and in order to achieve the services of this platform, including but not limited to customer service, product orders, recharge/refund, etc.
2, the platform will not provide, sell, rent, share or trade your personal information to any unrelated third party, unless you have prior permission or the third party and the platform (including the platform affiliates) to provide services for you alone or jointly.
3. The Platform also does not allow any third party to collect, edit, sell or disseminate your personal information without compensation by any means. If any user of the platform engages in the above activities, once found, the Platform has the right to immediately terminate the service agreement with the user, and the platform will cooperate with you and provide you with the relevant information necessary for prosecution.
(a) When we display your personal information, we will use content replacement, anonymous processing to desensitize your information to protect your information security.
(2) Based on the purpose of service users, the platform may use your personal information to provide you with information that you are interested in, including but not limited to sending you product and service information.
3. Information disclosure, sharing and transfer
(1) Under the following circumstances, the Platform will disclose your personal information in whole or in part according to your personal wishes or the relevant laws and regulations of the People's Republic of China and relevant national policies:
1. Disclose your personal information and/or information specified by you to third parties with your prior consent or according to your needs;
2. When it is necessary to provide your personal information according to the relevant laws, regulations and relevant national policies of the People's Republic of China, or the requirements of administrative and judicial authorities, we may publicly disclose your personal information according to the required type and disclosure method of personal information. When we receive a request to disclose information, we will ask the relevant authorities/law enforcement/judicial authorities to issue corresponding legal documents, such as subpoenas or investigation letters. We will disclose your personal information to the relevant departments/agencies/agencies only if the legal documents are true and legitimate after review. We pay attention to the protection of your personal privacy, because the legal requests made by the judicial authorities we have carefully reviewed to ensure that they have a legal basis;
3. If you violate the relevant laws, regulations or policies of the People's Republic of China and the terms of service or relevant rules of the Platform, resulting in the loss of the Platform or damage to a third party, the Platform has the right to disclose your personal information or disclose it to a third party in order to protect the interests of the Platform and the legitimate rights and interests of the relevant third party.
4. Other circumstances that the Platform deems necessary to disclose in accordance with relevant laws, regulations or policies of the People's Republic of China and terms/agreements of the Website.
(b) We will not share your personal information with any company, organization and individual other than EZEJ Platform (including affiliated companies of this platform), except for the following circumstances:
1, in order to achieve/improve our services or provide the services you need, you must share your personal information with third parties or related parties (including but not limited to: Suppliers of goods or technical services, logistics service providers, third-party merchants, partners entrusted with our promotion, third-party payment institutions, etc.), please rest assured that we will only share your personal information for legal, legitimate, necessary, specific and clear purposes, and will only share the personal information necessary to provide services;
2. Obtain your explicit consent or authorization in advance;
3. Handle disputes or disputes between you and other users of the Platform at your request;
4, in accordance with the relevant agreement signed with you (including online signed electronic agreement and the corresponding platform rules) or other legal documents provided;
5. Within the scope permitted by the relevant laws, regulations or relevant policies of the People's Republic of China, it is necessary to protect the EZEJ Platform, its affiliates or partners, you or other EZEJ users or the public from damage to the interests, property or safety;
(C) We will not transfer your personal information to any company, organization or individual, except in the following cases:
1. Obtain your explicit consent or authorization in advance;
2, according to the requirements of the relevant laws, regulations or policies of the People's Republic of China, administrative or judicial authorities must provide;
3, in accordance with the relevant agreement signed with you (including online signed electronic agreement and the corresponding platform rules) or other legal documents provided;
4. When involving mergers, acquisitions, asset transfers or similar transactions, such as the transfer of personal information, we will require the new company or privacy policy organization that holds your personal information to continue to be bound by this privacy policy, otherwise, we will require the company or organization to seek authorization from you again.
4. Use of cookies
1. If you do not refuse to accept cookies, the Platform will set or access cookies on your computer, so that you can log in or use the Platform services or functions that rely on cookies. The platform uses cookies to provide you with more thoughtful personalized services.
2. You have the right to choose to accept or reject cookies. You can refuse to accept cookies by modifying your browser Settings. However, if you choose not to accept cookies, you may not be able to log in to or use the network services or functions of the Platform that rely on cookies.
3. The relevant information obtained through the cookies set up on the platform shall be subject to these Terms.
5. Information storage and protection
1. The information and data collected by the Platform and related to you will be saved on the server of the Platform and (or) its affiliated companies.
2, we will adopt the industry standard security measures, including the establishment of reasonable regulations, security technology to prevent your personal information from unauthorized access, use, modification, to avoid data damage or loss.
3. We only allow employees and partners of EZEJ platform and affiliated parties of EZEJ Platform who need to know such information to access personal information, and set up strict access control and monitoring mechanisms for this purpose. We also require all persons who may have access to your personal information to fulfill the corresponding confidentiality obligations. If these entities fail to fulfill these obligations, we may, depending on the seriousness of the circumstances, hold them accountable or suspend/terminate their cooperation with the EZEJ Platform. We also require all persons who may have access to your personal information to fulfill the corresponding confidentiality obligations. If they fail to fulfill these obligations, we may, depending on the seriousness of the circumstances, hold them accountable or suspend/terminate their cooperation with the EZEJ Platform.
4, the platform account has security protection function, please properly keep your account name and password information. The platform will encrypt the user password and other security measures to ensure that your information is not lost, not abused and altered.
5. When using the network services of this platform, you will inevitably disclose your personal information, such as contact information or postal address, to the cooperative service parties (such as logistics providers, overseas warehouses, etc.). Please protect your personal information properly and only provide it to others when necessary.
6. If the service or operation of this platform is terminated, we will notify you by email or push at least 30 days in advance, and delete or anonymize your personal information after the termination of service or operation.
6. Your Responsibilities
1. You shall ensure that the relevant information/materials provided by you on this platform comply with the requirements of relevant laws, regulations and relevant policies of the People's Republic of China, and ensure that the information/materials are true and accurate. There is no fraud, falsehood, damage to the legitimate rights and interests of others. If there is any liability caused by fraud or false information provided by you, the Platform enjoys the exemption within the scope, and has the right to pursue relevant legal/tort liability against you in accordance with the relevant laws, regulations and policies of the People's Republic of China and the requirements of the injured party.
2, based on the insecurity of the Internet network, and email, instant messaging, social software and other communication with other users can not be determined whether the full encryption, we recommend that you use such tools please use complex passwords, and pay attention to the protection of your personal information security, if the information is leaked due to your own reasons, we have the right to exempt the relevant responsibilities within the scope.
3. Since the Internet environment is not 100% secure, we will do our best to ensure the security of any information you provide to us. But not due to our human reasons (including but not limited to: If the information is unauthorized access, public disclosure, tampering, or destruction caused by force majeure or third party reasons such as hacker attack, firewall damage, server crash, etc., so that your legitimate rights and interests suffer losses, we enjoy the right to escape liability within a certain range, and we promise to prevent such phenomena to the maximum extent, if the phenomenon occurs, We will also prevent this loss from spreading in the first place.
4. When you conduct online commodity or service transactions through the Platform, you will inevitably disclose your personal information, such as contact information or mailing address, to the counterparty or potential counterparty. Please protect your personal information properly and only provide it to others when necessary. If the information is stolen/misappropriated by a malicious third party in the process of providing information, the platform has the right to exempt the relevant responsibility within a certain range.
5, If you have any questions about the protection of our personal information, you can contact us through the "online customer Service" below the platform. If you find that your personal information is leaked, especially your account and password, please contact us as soon as possible so that we can take appropriate measures.
Vii. Changes to this Privacy Policy
1, in order to provide you with better services and for the development of the platform needs, we will change this privacy policy from time to time; If there is a change, we will post the changed Privacy Policy in these Terms/this Platform and where we deem appropriate, so that you understand how we collect and use your personal information, under what circumstances we will disclose such information, and the changes or changes made to this Privacy Policy.
2, the platform reserves the right to modify this privacy policy at any time, please check frequently to understand the latest privacy policy.
3. If significant changes are involved, we will notify you in a more prominent way (including but not limited to email, SMS, in-site letters, announcements or special reminders on the browsing page, etc.). Material changes referred to in this Privacy Policy include, but are not limited to:
(a) Our service model has undergone significant changes. Such as the purpose of processing personal information, processing of personal information;
(2) The main object of personal information sharing, transfer or public disclosure has changed;
(3) Your rights and participation in the processing of personal information
